Yes, if you need to edit your booking you can do this up to 48hrs before your appointment time by contacting us via our website. If you need to edit your booking within 48hrs of your appointment time, please call us on +33 4 50 70 04 26

If you need to cancel your booking for any reason please contact us via our website.

We will keep your reservation for 24hrs after your appointment therefore you do not need to contact us if you're running late for any reason

1) A pair of ski/snowboard socks

2) Trousers or leggings that you can roll up to your knee

3) Any insoles that you would wear in your normal shoes or sports shoes

Due to the high turnover in equipment we are unable to guarantee a specific ski

All equipment has a unique code on it. Our staff will take a note of this code when you are given your equipment however we also advise you to take a photo as a reminder. If you’re storing your equipment at the shop and are unsure which equipment is your, you can check with one of the staff who will be able to help identify your equipment

Great fitting boots are key to an enjoyable holiday therefore just come to the shop and our staff will be happy to fit you with some different boots

Yes. Young children and beginners often do not need poles when learning however we can provide them at your fitting if you wish.

Gravier Ski Shop accepts VISA or Mastercard (N.B We do not accept American Express). We also accept cash (in Euros).

It is rare for rental equipment to get stolen however occasionally skiers to accidentally clip into the wrong pair of skis after lunch or at apre leaving some very similar but not quite the right skis!

All Gravier Ski Shop skis and snowboards and snowboards have a permanent logo sticker as well as the unique code sticker attached to them; however we know accidents happen so if you lose your skis we will fit you with replacement equipment so that they can enjoy the rest of their holiday.

If you lose your skis/snowboard/ poles or have them stolen you should come into Gravier Ski Shop to get your equipment replaced. We do not recommend you ski on the pair of skis that has been left in place of yours as they could have a different release setting or your boots don’t fit exactly into the ski meaning that the ski could unexpectedly release or not release at all during a fall.

N.B. If the lost/ stolen equipment has not been returned to Gravier Ski Shop by the end of your stay we do reserve the right to charge you to replace the missing equipment. Please ensure you have appropriate insurance to cover the loss of hired equipment.

As long as you are renting either boots or skis/ a snowboard and you own the other piece of equipment (i.e. you are not renting it from elsewhere), you’re able to utilise the ski storage and boot heater facilities.