Terms and Conditions

By starting an online booking with www.gravierski.com you, the client, and the persons listed with you as clients are entering into an equipment rental contract with Gravier Ski Shop, Morzine, and you, the client, and the persons listed with you as clients are agreeing to the following terms and conditions.

If for any reason you have to cancel part or all of a booking then please make sure you do this on your online booking overview and by sending an email to info@gravierski.com

1. Information Provided

The quality of our service can depend on the accuracy of the information provided, though we will always endeavour to provide you with the very best service even when difficulties arise.

Personal information on height, weight, age, sex, foot size, and skiing ability must be correct so that we can match the equipment as closely as possible to your needs. Incorrect information will make the fitting process longer, resulting in unnecessary waiting times for the client.

Information regarding accommodation must be as full and accurate as possible for our service to function smoothly. Please ensure that any changes are updated on your online booking summary.

Please ensure that you have informed us of your time of arrival and update us accordingly if this time changes.

2. Payments and Refunds

Payment will be taken only once the client has been provided with the rental equipment, and will be taken in function of the number, price category and the number of days indicated by the client in the booking process.

Any changes (deemed necessary by us or demanded by the client) to equipment category, type or make may result in extra charges being incurred, or a refund being given, relative to the equipment provided in replacement.

We will refund the value of equipment that is no longer needed due to injury or certain unforeseen circumstances, though the decision to make a refund is ours and not the clients.

Gravier Ski Shop reserves the right to charge according to our daily tariffs for any equipment that is not returned promptly by the client once the rental agreement period is over. Any equipment that is not returned may be considered lost or stolen and the client charged for the value of its replacement.

3. Safety and Security

We do not provide insurance for the equipment that is hired from Gravier Ski Shop. Clients must ensure that they are covered for the hire and use of snow sports equipment in an alpine environment in Europe.

The client is responsible for the equipment hired from Gravier Ski Shop for the duration of their rental agreement. Any loss or damage may result in the client being charged the value of the replacement or repair of the equipment concerned.

Snow sports are inherently risky and accidents can result in severe injury or death. Gravier Ski Shop is in no way responsible for any accidents that may occur whilst using equipment that the client has rented from Gravier Ski Shop.

We strongly recommend that all our clients use protective helmets that are correctly certified for use in snow sports.

We endeavour to ensure that our clients our equipped with materiel that best suits their ability and their physical attributes and has been adjusted accordingly.

Security bindings on skis are set according to the height, weight, foot size and ability that have been provided by the client. However, due to the influence of many factors involved in the pressures exerted on a ski during its use, or misuse, Gravier Ski Shop can in no way accept responsibility for any injuries that may occur as a result of an accident whilst using security bindings.